Privacy Policy.

HustlPlay is used by high-school-age players and their parents. You must be 13 or older to have an account. We do not knowingly collect personal information from anyone under 13, and we don’t direct the service at them. If you believe a child under 13 has given us information, email hello@hustlplay.com and we’ll delete it.

Players under 18 need a parent or guardian’s permission to use HustlPlay. Parents can create a parent account linked by the player that shows her profile, target schools, calendar, tasks and her email conversations with coaches. A linked parent can add tasks and rate camps and visits they attend, but can’t send or reply to coach emails; only the player does.

Account information. When you sign in with Google we receive your name, email address, and profile picture from Google. We don’t receive or store your Google password.

Profile information you enter. Grad year, position, club team, high school, GPA, test scores, height, dominant foot, accolades, your home ZIP code (used only to measure distance to schools and never shown on your public page), the schools you’re targeting, your Find Your Fit answers and negotiables (what you want in a program), and similar fields. You choose what to fill in.

Your recruiting email address. During setup you give us a dedicated email address (we suggest a fresh Gmail) that coach replies are delivered to. We store it and use it as the reply address on emails you send.

Emails you send to coaches. When you compose and send an email through HustlPlay, we store the recipient, subject, and body so you can see your history school by school.

Open, click and reply events. Emails you send include a small tracking image and tracked links. When a coach opens the email or clicks a link, our email provider tells us, and we record the event with a timestamp so you can see it in Communication History. Replies go to a HustlPlay reply address first so we can mark the thread as answered; we store the reply’s sender and a short preview (about the first 240 characters, quoted history removed) and forward the full message to your recruiting inbox.

Your recruiting Gmail, if you connect it. You can connect your recruiting Gmail so emails go out from your own address and coach replies show up in HustlPlay. Google asks you to allow two things: sending email on your behalf, and reading your email. We use them only for that. HustlPlay sends only the emails you write and choose to send. When reading, we check each message’s sender and recipients against our coach directory and your target schools, and we keep only messages to or from college coaches and programs: the sender, recipients, subject, date, and text, plus the names of any attachments (never the files). Everything else in your Gmail is skipped and never stored. We store your Google access token encrypted. Disconnect any time from Account: we revoke our access with Google and delete the copies of your coach threads. Your HustlPlay history (that you emailed a school and that a coach replied) stays until you delete it or your account.

HustlPlay’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We don’t use Gmail data for advertising, we don’t sell it, we don’t use it to train AI models, and no person at HustlPlay reads it unless you ask us to (for support), it’s needed for security or to comply with the law.

Video links. Links to your highlights on Hudl, YouTube, PlayMetrics, or similar. We never host or copy the video itself. If someone watches through a tracked link we record that a view happened.

Calendar events and notes. ID camps, showcases, calls, and any notes you write about a school or coach.

Ask the Recruiting Pro questions. If you use that add-on, the questions you ask and the answers you get, which HustlPlay staff read to reply.

Billing. Your plan, billing interval, and subscription status. Payments go through Stripe; we never see or store your full card number.

Usage data. Standard server logs (IP address, browser, pages visited, timestamps) and in-app actions like which pages you open, used to keep the service running and find bugs. We don’t run third-party advertising trackers.

• To run the product: build your profile, match programs to your answers, send and track your emails, keep your history.
• To show parents a player’s progress in a linked parent account.
• To answer your Ask the Recruiting Pro questions.
• To bill you and handle plan changes.
• To send you our own emails: a Sunday email with the player’s week ahead (to the player and to each parent linked to her account), reports you schedule, and account and billing notices. Every Sunday email has its own one-click unsubscribe link; you can also turn it and scheduled reports off on the Reports page in the app, or email us and we’ll stop them.
• To keep the service secure, prevent abuse, and fix problems.
• To understand how people use HustlPlay in aggregate so we can improve it.

We do not use your emails to coaches, your notes, or your profile to train AI models, and we don’t use them for advertising.

• We do not sell your personal information, and we don’t share it for anyone else’s advertising.
• We never email coaches except the messages you write and choose to send. No automatic follow-ups, no bulk blasts on your behalf.
• We never put your phone number or personal email on a public profile page.
• We never host or repost your highlight video.

You can turn on a public page at hustlplay.com/v/your-name to share with coaches. It’s off by default. When it’s on, anyone with the link can view it: your name, grad year, position, club, school, academics you’ve chosen to show, and highlight links. It never shows your phone number, personal email address, or your coach conversations.

Search engines may index a public page if the link gets shared. You can turn it off at any time from your profile page, and it stops being visible right away.

HustlPlay includes a directory of college programs and coaching staff. That information comes from public sources: college athletics websites, the NCAA directory, and the U.S. Department of Education’s College Scorecard. It’s professional contact information for people in public coaching roles, not personal data about our users. Coach emails and phone numbers are shown only to paying subscribers. If you’re a coach and want your listing corrected or removed, email hello@hustlplay.com.

We share personal data only with the service providers that run HustlPlay, and only what each one needs to do its job:

• Supabase — our database and authentication, hosted in the United States. Everything you store in HustlPlay lives here.
• Vercel — hosts the website and app and processes standard request logs.
• Resend — delivers the emails you send to coaches and the notifications we send to you, and reports opens, clicks, and inbound replies back to us.
• Stripe — processes payments and stores your card. Stripe’s privacy policy governs what they keep.
• Google — sign-in, and Gmail if you connect it. For sign-in, Google tells us who you are. If you connect your recruiting Gmail, we send through it and read your coach emails as described in section 2; we never get access to your other Google data.

Beyond that, we share data when the law requires it (a valid subpoena, for example), to protect someone’s safety, or as part of a sale or merger of HustlPlay, in which case this policy continues to apply and we’ll tell you. The coaches you email receive what you send them, of course, including your name, your recruiting email address, and whatever you put in the message.

We keep your account data for as long as your account exists so your recruiting history is there when you need it, including if you drop back to the Free plan. When you delete your account we delete your profile, emails, events, notes, and calendar within 30 days. Copies in backups age out within 90 days after that. We may keep billing records as long as tax and accounting rules require, and anonymized usage statistics that no longer identify you.

You can edit most of your data directly in the app, and the Account page has buttons to download a copy of your data or delete your account. For anything else, email hello@hustlplay.com from the address on your account and we will:

• Export a copy of your data in a machine-readable format.
• Delete your account and the personal data in it.
• Correct anything that’s wrong.
• Answer questions about what we hold and why.

We respond within 30 days, and we don’t treat you differently for asking. A parent or guardian can make these requests for a player under 18.

Email notifications. You can unsubscribe from the Sunday email with the link at the bottom of any copy (it only applies to you), turn it and scheduled reports off on the Reports page in the app, or email hello@hustlplay.com. We’ll still send the account and billing notices you need.

If you live in California, Colorado, Virginia, Connecticut, Utah, or another state with a consumer privacy law, you have the right to know what personal information we collect and how we use it, to get a copy, to correct it, to delete it, and to not be discriminated against for exercising those rights. This policy is how we tell you. Section 9 is how you use them.

We do not sell personal information and we do not share it for cross-context behavioral advertising, so there is nothing to opt out of on that front. We don’t use “sensitive” personal information for anything other than running the service. We honor Global Privacy Control signals as an opt-out of sale or sharing even though we don’t do either. If we deny a request, you can ask us to reconsider by replying to our response.

Data is encrypted in transit and at rest. Every user table in our database is protected by row-level security, so one account cannot read another account’s data, and coach contact details are gated by plan. Only a small number of HustlPlay staff have administrative access, and they use it to support you and keep the directory accurate. No system is perfectly secure; if we learn of a breach affecting your data we’ll tell you promptly and as the law requires.

We use a small number of cookies to keep you signed in and remember your settings. We don’t use advertising cookies or third-party tracking pixels on our own site. The tracking pixel and links in the emails you send to coaches are described in section 2; they tell you about the coach’s activity, not ours about you.

HustlPlay is built for players in the United States and our providers store data there. If you use the service from elsewhere, your data will be transferred to and processed in the United States.

When we change this policy in a way that matters, we’ll email account holders and update the date at the top. Smaller wording updates just change the date. Prior versions are available on request.

Questions, requests, or concerns: hello@hustlplay.com. HustlPlay is operated by HustlPlay, LLC in Colorado.